Return and Exchange

All products purchased from www.theactivewears.tk can be exchanged within 7 days of purchase only if: -

• The item(s) is faulty, damaged or defective at the time of delivery.
• The item(s) does not match the original specifications of the product or is found to be not the same as you had actually purchased.

You must notify us within 3 days of delivery by writing to theactivewear1@gmail.com or by calling at +92 309 1297592, in case you want to raise a dispute. At The Active Wears, we look at each dispute on a case-by-case basis and tries to be fair to both parties.

Replacement will be sent in case a defected/faulty/damaged item is shipped domestically. You will be required to email photographic evidence of the defective item at theactivewear1@gmail.com, within 7 days of purchase before any claims can be processed.

There are certain scenarios where it is difficult for us to support returns & exchanges. Such scenarios include but are not limited to the following:

• Exchange request is made outside the specified time frame.
• The product is damaged because of use.
• The product has tampered.

Note: No replacement or refund on any kind of graphic or pop art products.

The Active Wears does not offer a “refund” or “Money Back Guarantee” on purchased items